COMMAND SYSTEM MODEL USING INFORMATION AND COMMUNICATION TECHNOLOGY FOR GOVERNMENT (Case: Ministry of Communication and Information Technology of The Republic of Indonesia)

In military, it is known Command, Control, Communication, Computer, and
Intelligence (C4I) as a high performance Decision Support System. C4I begins by
collecting data from real world using real time communication means. Then, the data
is processed by intelligent computer. The result is sign of commands that should be
executed immediately. C4I system is successful in modern war. Using C4I, the
decision respond time is faster based on complete, precise, and up to date fact.
It is hoped that the high performance of C4I can be transformed into civil system.
Using Information and Communication Technology C4I system is transformed into
the mixing of technology such as data mining, document management, knowledge
management, expert system, and game theory. The model is represented in a cycle of
Observation, Orientation, Decision, and Action (OODA). The result is a command
system model helping the government leader to get the right strategic decission in
civil system.


The model is tested on a case: decreasing of internet cost by Ministry of
Communicaiton and Information Technolgy of the Republic of Indonesia. The result
is a recommendation for the percentage of internet cost decreasing and the condition
to ensure that the decreasing has an efect for internet customer.