ENTERPRISE ARCHITECTURE FOR DEVELOPMENT INFORMATION SYSTEM IN HEALTH CARE SERVICES CASE STUDY: PANTI WILASA CITARUM HOSPITAL, SEMARANG

Health quality represent important value in human life. Therefore everyone need
healthcare and good quality in services. Hence healthcare services is one of
service required by everybody.
Healthcare services process activities is not like process activities in manufactures
field, where from raw materials change become products and delivered to
customer, and get the value to quality of the products. Healthcare activities is
using experties or professional in medicine and nursing, and techonology to
improve patient health quality. Healthcare services provides non linier activity,
but cyclical, iterative and interruptable activities. Often healthcare activities was
interrupted because the services is satisfying of patient even if there is no hope to
life.
Healthcare service activities conducted by Rumah Sakit Panti Wilasa Citarum
Semarang, satisfying quality bu fulfiling health quality of patients as costumers.
So that RSPWC business processes try to focused at healthcare services in good
quality. Business Modeling of healthcare services focusing at accomplishment of
patient satisfaction define as a model in ideal condition and as a goal of healthcare
service in future.
Attainment of the goals of RSPWC as an anterprise strives to undertake
challenges and changes of which strategies. One of the strategy is to give an
unified direction for planning, implementation and control in alignment with


enterprise business strategy. Such a planning can be satisfied by employing
Enterprise Architecture Planning methodology, which is purposed to deliver data
architecture, application architecture, technology architecture and implementation
plan.
Implementation plan is comprised of a sequence of application development and
technology platform migration or acquisition delivered by Enterprise Architecture
Planning is elaborated further according to business aspect as a main drive, data
and information technology environment aspect. Implementation plan is an
interface for existing and future systems, and application development aspect
which interconnects one stage in the development sequence with another stages in
realistic conditions.